I love how these suspenders look and feel! Kinda have an odd situation though. I purchased your product for my wedding in April. Some how my dog got a hold of one of my cognac leather straps and chewed straight through it. Any chance I could get a replace strap??
Hi Bruce,
Forgive us for getting back to your review late, I think this is a new feature with our customer reviews app. Jackie mentioned that we were able to send you new button-on attachments FREE of charge, on us. We know that things happen out of our control all the time, and we can our customers to know they can count on us if they ever have any issues or concerns, and if we are able to help in any way we do our best to ensure everyone is 100% satisfied. We appreciate you reaching out, we always like to tell our customers that Jacqueline or myself will make ourselves available in any way we can to make sure you are set up. Though we might not be able to compete in ad budgeting like our much larger competitors, we always try to ensure your experiene is as similar to shopping local as you can get online. We hope you like your new leather button-on attachments. We hope you continue to love the product.
Very Sincerely,
Daniel and Jacqueline Stratton
Great quality suspenders from Texas USA! As an Aussie and a Groom-to-be I am exceptionally happy have this little addition all the way from USA to use for my Black Tie wedding day - should go great with the Tux! - Thanks again!!
Love the suspenders! Got multiple compliments on them at the wedding and customer service from the team was excellent.
The best suspenders I have ever owned! I am extremely happy to have found this product.
The only thing better than the suspenders is the customer service. The product is second to none, but the customer service is so far above and beyond the way the companies treat their customers. I was absolutely blown away with how much they care.